[China Aluminum Network] Notice Regarding the Maintenance of Aluminum Alloy Doors and Windows After Project Completion.
(1) The project department is required to promptly sign a warranty and maintenance agreement with the owner or property management company following the successful acceptance of the project. This ensures clear communication and responsibility for future support.
(2) Throughout the warranty period, regular on-site inspections should be conducted, and customer visits should be made in case of any sudden changes or issues. A detailed record of each service visit must be maintained for reference and follow-up.
(3) Any defects or problems arising from quality issues or construction errors during the warranty period will be fully covered by the company at no cost. However, if damage occurs due to human factors, the maintenance team will assess the situation and charge accordingly for repairs.
(4) During the warranty period, the project manager should organize the original project team to provide ongoing support to the completed project. It is important to actively listen to customer feedback and address any concerns. A comprehensive quality report should be filled out and submitted to the design department and quality inspection office for official records.
(5) In addition to these measures, it is recommended that the company maintain a dedicated customer service hotline for quick response and support. Regular training sessions for maintenance staff should also be arranged to ensure they are up-to-date with the latest procedures and best practices. This helps in maintaining high-quality service and customer satisfaction over time.
Round Rain Shower Head,Flat Rain Shower Head,Gold Rain Shower Head,Round Shower Heads
ASHOWER , https://www.ashower.com