As the temperature drops, the demand for water heaters rises significantly. However, while autumn and winter are peak seasons for air-energy water heater sales, they also mark a high-risk period for these products. Especially in freezing weather, air-energy systems face rigorous performance tests, primarily focusing on the compressor's durability and heating efficiency.
The "safe use" period of water heaters should not be overlooked. Recently, the Changchun Consumers Association received a complaint about an electric water heater that caught fire at home. Fortunately, the family managed to extinguish it quickly. The damage was limited to the water heater and bathroom fixtures, with no serious injuries or further losses. At the time, the unit had been in use for four years.
Zhong Ping, Secretary-General of the Changchun Consumers Association, stated that according to the "Detailed Rules for the Safe Use of Household Appliances" issued by the National Standardization Administration, electric water heaters have a safe usage period of eight years. The rules require manufacturers to clearly indicate this period, starting from the date of purchase. If a safety incident occurs during this time due to normal use, the manufacturer is fully responsible.
Improper installation can create serious safety risks. A recent case involved Ms. Huang, who reported that her gas water heater caught fire again after being repaired. The repair shop denied responsibility, but an investigation revealed that her husband had attempted to install the unit himself, leading to a gas leak that caused the fire. This highlights the importance of hiring professional technicians for installation and maintenance.
Consumers must be cautious when choosing and installing water heaters. While it may seem tempting to save money by doing it yourself, improper handling can lead to dangerous situations. Always rely on certified professionals for installation, repairs, and maintenance to ensure both product longevity and personal safety.
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